Privacy Policy

This Privacy Policy describes how us-satisfyer.com ("Site" or "we") collects, uses and discloses your personal information when you visit or make purchases from this site.

Collection of personal information

When you visit this website, we collect certain information about your device, your interactions with this website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual, including the following, as "Personal Information". For more information on what personal information we collect and why, please see the list below.

Device Information

  • Examples of personal information collected: web browser version, IP address, time zone, cookie information, websites or products you view, search terms, and how you interact with the website.
  • Purpose of collection: To load the website accurately for you and to analyze website usage to optimize our website.
  • Collection source: Automatically collected when you visit our website using cookies, log files, web beacons, tags or pixels

Order information

  • Examples of personal information collected: name, billing address, shipping address, payment information (including credit card number, email address and phone number.
  • Purpose of collection: To provide you with products or services to fulfill our contract, to process your payment information, to arrange shipping, to provide you with invoices and/or order confirmations, to communicate with you, to screen our orders for potential risk or fraud, and to provide you with information or advertisements related to our products or services, where it is consistent with the preferences you share with us.

Minors

This website is not intended for individuals under the age of 5. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the site, we will keep your personal information for our records unless you ask us to erase this information. For more information on the right to erase, see the "Your Rights" section below.

Automatic decision-making

If you are a resident of the EEA, if that decision has a legal impact on you or otherwise has a significant impact on you, you will only be able to make automated decisions (including profiling). You have the right to oppose processing based on it.

We do not use customer data to make fully automated decisions that have legal or other significant impact.

Services that include automated decision-making elements include:

A temporary deny list of IP addresses associated with repeated failed transactions. This deny list lasts for several hours.

A temporary deny list of credit cards associated with a rejected IP address. This deny list will last for a few days.

GDPR

Your personal information will be processed initially in Ireland and then transferred outside Europe for storage and further processing. This includes Canada and the United States.

CCPA

If you are a resident of California, you have access to the personal information we hold about you (also known as the "right to know"), port it to new services, and your personal information. You have the right to ask for corrections, updates, or deletions. If you wish to exercise these rights, please contact us using the contact information below.

If you would like to specify an authorized agent to send these requests on your behalf, please contact us at the following address:

Cookies

Cookies are small amounts of information that are downloaded to your computer or device when you visit our site. We use various cookies such as features, performance, advertising, social media or content cookies. Cookies improve the browsing experience by allowing websites to remember user actions and settings (such as login and region selection). This means you don't have to re-enter this information every time you return to your site or move from one page to another. Cookies also provide information about how you are using our website. For example, if you are accessing for the first time, or if you are accessing frequently.

We use the following cookies to optimize your site experience and serve you.

The length of time a cookie remains on your computer or mobile device depends on whether the cookie is a "persistent" cookie or a "session" cookie. Session cookies continue until you stop browsing, and persistent cookies continue until they expire or are deleted. Most of the cookies we use are permanent and expire between 30 minutes and 2 years from the date they are downloaded to your device.

You can control and manage cookies in a variety of ways. Please note that deleting or blocking cookies can adversely affect the user experience and may result in complete inaccessibility of some of our websites.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies using common browser controls in your browser's Tools or Settings menu. For more information on how to change your browser settings or block, manage, or filter cookies, see your browser help file or sites such as www.allaboutcookies.org.

In addition, keep in mind that blocking cookies does not completely prevent you from sharing information with third parties, such as advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.

Do Not Track

Please note that because the industry does not have a consistent understanding of how to respond to "Do Not Track" signals, we will not change our data collection and use practices when we detect such signals from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

If you have any questions or would like to make a complaint about our privacy practices, please email us at [email protected]